Opening and Managing Your Account
Every xx789 account is free to open and takes about two minutes. You need a working phone number based in Bangladesh, a password you have not used elsewhere, and your date of birth — only players aged 18 or older are accepted.
Go to xx789 Register, fill in your mobile number and choose a password, then confirm the OTP sent to your phone. That is the account created. You can deposit and start playing right away; identity documents are only required before your first withdrawal.
Can I have more than one account?
No. xx789 allows one account per person, per device, and per household. Duplicate accounts are closed and any balance inside them is forfeited. If you have forgotten your login details, use the password-reset option on the Login page instead of opening a new account.
Changing your personal details
Your registered mobile number and full name cannot be changed after KYC is verified, because those details are tied to your identity documents. For any correction before verification, contact 24/7 Live Chat. Email address and password can be updated in Account Settings at any time.
Depositing via bKash, Nagad & Other Methods
xx789 accepts the five payment methods below. All are processed through the platform's secure payment gateway — you do not share your wallet PIN with anyone.
| Method | Min Deposit | Typical Arrival | Notes |
|---|---|---|---|
| bKash | ৳400 | ~2 minutes | Send Money to merchant number shown at checkout |
| Nagad | ৳400 | ~2 minutes | Use the account number shown; keep your transaction ID |
| Rocket | ৳400 | ~2 minutes | DBBL mobile banking; PIN entry on your own phone |
| Upay | ৳400 | ~2 minutes | UCBL mobile wallet |
| Bank Transfer | ৳400 | Up to 30 minutes | Use the reference number provided; NPSB hours apply |
If your deposit does not appear within 15 minutes, open Live Chat and share your transaction ID. Do not deposit again before the first transaction is confirmed — duplicates are returned but the process adds a delay.
Withdrawals: How Long and What You Need
Standard withdrawals reach your bKash, Nagad, Rocket, Upay, or bank account within 15 minutes of approval. The minimum single withdrawal is ৳900 and the daily limit is ৳230,000.
Your first-ever withdrawal may take up to 2 hours while the KYC team completes their initial review. After that, repeat withdrawals follow the standard 15-minute timeline. Withdrawals are only sent to a payment method you have already used to deposit — this is a security measure, not an extra step.
Withdrawal limits at a glance
| Detail | Amount / Time |
|---|---|
| Minimum withdrawal | ৳900 |
| Maximum per day (default) | ৳230,000 |
| Typical processing time | 15 minutes |
| First-time withdrawal | Up to 2 hours |
Welcome Bonus and Wagering Rules
New xx789 accounts receive a 225% bonus on the first deposit, up to ৳18,000. Deposit ৳400 and you get ৳900 in bonus funds added automatically; deposit ৳8,000 and you get ৳18,000 bonus — capped there regardless of deposit size.
The bonus and deposit combined must be wagered 12 times before withdrawal is available. If you deposit ৳1,000 and receive ৳2,250 in bonus, the total wager requirement is (৳1,000 + ৳2,250) × 12 = ৳39,000. You have 7 days to complete the wagering from the moment the bonus is credited.
Which games count toward wagering?
Slots, fishing games, crash games, and lottery titles count at 100%. Live casino table games count at a lower rate — check the Bonus Terms page for the exact contribution per game type. Sports bets do not count toward slot-bonus wagering requirements.
Reload and cashback bonuses
Existing players receive a 26% reload bonus on subsequent deposits. Daily cashback of 0.8% is calculated on net losses from the previous day and credited automatically every morning — no code needed. Refer a friend and earn ৳250 when they complete their first deposit.
Identity Verification Before You Withdraw
xx789 requires KYC (Know Your Customer) verification before processing your first withdrawal. This is a one-time step — once approved, your account stays verified permanently.
What documents are accepted?
- National ID Card (NID) — both sides
- Passport — photo page
- Driving Licence — both sides
Upload clear photos or scans through the Verification section in your account dashboard. The KYC team reviews submissions within 24 hours on working days. You will receive a notification when your account is approved or if additional documents are needed.
Tips for a quick approval
- Make sure all four corners of the document are visible in the photo.
- Ensure the name on your document matches exactly the name you registered with.
- File size must be under 5 MB; accepted formats are JPG, PNG, and PDF.
- Do not send expired documents — they will be rejected automatically.
Games, Providers, and How Bets Count
The xx789 lobby currently holds over 4,300 titles from providers including Red Tiger, JILI, Spribe, Habanero, Evolution, JDB, and Sexy Gaming. The catalogue is divided into Slots, Live Casino, Fishing, Crash Games, and Lottery sections.
RTP (return to player) percentages are set by each game's provider and cannot be adjusted by the platform. For example, Legend of Perseus by Habanero runs at 96.8% RTP, Mahjong Ways 2 by JILI runs at 97.2% RTP, and Dragon and Tiger by JDB runs at 96.9% RTP. These figures represent the statistical average over millions of rounds — individual sessions will vary.
Live casino access
Live dealer tables from Evolution and Sexy Gaming are available around the clock. Tables include Baccarat, Roulette, Dragon Tiger, and game-show-style titles. A stable internet connection (4G or Wi-Fi) is recommended for the best experience. The same account balance is shared across all game sections — there are no separate wallets.
xx789 App — Installation and Updates
The xx789 Android app (version 2.7.4, 36 MB) runs on Android 6.0 and above. Download the APK file from xx789 App page, enable "Install from unknown sources" in your phone's settings, then open the file to install. The whole process takes under a minute on a 4G connection.
The app is free and contains the full platform — same games, same account balance, same Live Chat. Push notifications keep you updated on match results and bonus credits. iOS support is available through the mobile browser version at xx789.bar; a dedicated iOS app is not currently offered.
Updating the app
The app does not update through the Google Play Store. When a new version is released, a banner appears inside the app with a direct download link. Version 2.7.4 was last updated on 6 November 2026. If the app stops loading correctly, re-downloading the latest APK from the official page fixes most issues.
Questions Players Ask Most Often
How do I reset my xx789 password if I am locked out?
Go to the xx789 Login page and tap "Forgot Password." Enter your registered mobile number and you will receive an OTP within two minutes. Enter the OTP, set your new password, and log in. If the OTP does not arrive, check that the number you are entering matches the one you registered with, then try again after five minutes. For persistent issues, contact 24/7 Live Chat.
Can I play xx789 games without making a deposit first?
Some slots and crash games have a free-play demo mode that you can try without a deposit. Live casino tables and fishing games require a real-money balance. Demo mode winnings cannot be withdrawn — they are for practice only. To use the welcome bonus and play for real, you need to make a first deposit of at least ৳400.
My bKash deposit shows "successful" but my balance has not updated. What should I do?
Deposits normally reflect within two minutes. If yours has not appeared after 15 minutes, open Live Chat and share your bKash transaction ID (the TrxID shown in your bKash transaction history). The support team can trace the payment and credit it manually. Do not send a second payment until the first is resolved.
What is the difference between the 225% first-deposit bonus and the 26% reload bonus?
The 225% first-deposit bonus applies once — only to your very first deposit, up to a maximum bonus of ৳18,000. The 26% reload bonus is for all subsequent deposits and has its own terms. Both carry a 12× wagering requirement and a 7-day completion window. You cannot claim both on the same deposit.
How do I move up to a higher VIP level?
VIP levels are based on your total monthly turnover (the total amount wagered, not deposited). The thresholds are: VIP 2 from ৳25,000/month, VIP 3 from ৳100,000/month, VIP 4 from ৳440,000/month, VIP 5 from ৳1,800,000/month, and VIP 6 from ৳7,700,000/month. Level upgrades are assessed at the start of each calendar month. Benefits include higher daily withdrawal limits, improved cashback rates, and a birthday bonus from VIP 2 onwards.
Is xx789 safe to use on my Android phone?
The xx789 app (APK) is only distributed through the official website at xx789.bar. All transactions use SSL encryption. When installing the APK, Android will display a warning about installing from outside the Play Store — this is a standard Android prompt for any sideloaded app, not a sign of a problem. Only download the APK from the link on the xx789 App page, not from third-party sites.
What happens if I do not complete wagering within 7 days?
If the 12× wagering requirement is not met within 7 days of the bonus being credited, the remaining bonus funds and any winnings generated from them are removed automatically. Your deposited amount is not affected — only the bonus portion is forfeited. You can still request a withdrawal of your original deposit balance at any time.
Can I withdraw to a different bKash number than the one I deposited from?
No. xx789 only processes withdrawals to the same payment method and account number used for deposits. This is a fraud-prevention measure. If you have changed your bKash number, contact Live Chat before attempting a withdrawal so the team can guide you through the update process — this typically requires a KYC re-verification step.
How do I contact xx789 support?
xx789 offers 24/7 Live Chat, accessible from the chat button inside your account. Response time is typically under two minutes. Live Chat handles all issues: payment delays, bonus queries, KYC status, technical errors, and account concerns. There is no support email address — Live Chat is the only contact channel.
Are there any fees on deposits or withdrawals?
xx789 does not charge any platform fees on deposits or withdrawals. Your bKash, Nagad, Rocket, Upay, or bank may apply their own transfer fees based on their standard rates — these are separate from xx789 and outside our control. The amount you see credited in your xx789 account is exactly what the payment gateway receives after any third-party network fee.
What should I do if I think I have a gambling problem?
xx789 supports responsible gaming. You can set deposit limits, session time reminders, or request a self-exclusion period through the Responsible Gaming section in your account settings. For immediate self-exclusion, contact Live Chat and ask the agent to apply a cooling-off period or permanent closure. Help is also available from independent organisations — visit our Responsible Gaming page for further resources. This platform is for players aged 18 and over only.
Still have a question? Create your free xx789 account and reach our 24/7 Live Chat team directly — or return to the homepage to explore games and current promotions.